Original booking was made with ease... just at you would expect. However, the test came when I had to change, as short notice, my arrival time, due to the air traffic control strike, and being put on a different plane. Unfortunately, the office had closed by the time I had sorted out my arrangements, so had to make sure I got to a phone at 9am to bring my booking forward. This was done, at no extra charge, and all worked out fine. However, I was surprised that the office is only open standard office hours. The car delivery and collect were excellent. Not kept waiting at Luton when I returned. Would use again.

You park at the short term car, which is reasonably convenient, although you are still a good walk from the terminal if it was pouring down with rain. Drivers were friendly and helpful, but it would help in finding them if they wore some sort of high visibility jacket with the company name on. Overall, I would rate the service as good.

We always book through Merry Parking now as we always receive a great service, quick collect and return, Very efficient polite staff and an easy booking system!

Very good service easy to use back 40 minutes no problem phone up car was brought with in 5 minutes use again

A very smooth and easy process! Would definitely use them again in the future

Very good service - met us at short stay and took care of everything very quickly. Our return flight was delayed an hour but that was no problem for them. Would definitely use them again!

Fantastic!!!! Made our life so much easier!! Very good customer service when booking too!!

The service provided was excellent. The staff were very friendly and efficient. This certainly takes the stress out of airport car parking. Will always use this service when airport parking is required.

Great set of helpful friendly people.Max Wilson

Excellent service - we did not wait more than 5 minutes either time and the staff turned up - they were efficient, friendly and helpful. Would definitely use them again.

Very good service, although did have to wait around a bit when dropping off and collecting car

We had to wait a while longer than we would have liked on arrival, but collection was fine! A great service overall! Better than waiting for a bus to go to a distant car park!

Excellent and very efficient

First time user of Merry Parking and would highly recommend their service

We were very pleased with the service.Quick and easy.

It would have been excellent but we were unsure where to go to pick our car up. This was not their fault and probably down to my stupidity, I must say they were very good every time i called them and our car was waiting for us on our return. I would certainly use this service again without any hesitation.

Would definitely use Merry parking again and would recommend, the only issue that we had was the directions from the terminal back to the car park are not very clearly singed, this will obviously improve when all the work is completed at Luton Airport

Very good and easy service

:)

Efficient and professional service. Ill never use any other company now, so impressed with Merry parking.

THE STAFF WERE HELPFUL. THE ONLY DOWNSIDE WAS THE AIRPORT. WILL NOT FLY FROM LUTON AGAIN

Excellent, friendly service by all staff we met or spoke to. Have already recommended the company to friends and family

Thank you!

Very Good Service and the cheapest

Excellent service - staff were ready for pick up and drop off as soon as we got there. Very friendly and would use again

very good value , excellent service . good communication .i will use this service again

Efficient and friendly

I was very impressed with the Merry Parking staff and service I received but I do have one thing which I was not very impressed with. The area for Meet and Greet parking was extremely badly sign posted and then when getting their the amount of space for parking up and unloading the car, bearing in mind I have 2 young children, was very disappointing. I don't believe this is not Merry Parking's fault, more to do with the airport, but it would put me off booking this service again.

I have used Merry Parking several times and every time they have been on time, very helpful and I cant find a bad thing to say. Very happy with the service and I will continue to use them in the future. Malcolm Ford

The service was very good, I did not had to wait no more than a couple of minutes.

great service. Polite and on schedule.

The service is very professional and prompt. The car was waiting for us in the car park when we returned. So quick and easy

First time I have used this kind of airport parking. Very pleased with the service and staff. Will use this service again.

Great service and the price was good

Both drivers were polite and courteous, car was collected and delivered on time all good thank you.

Quick, Easy, On time.

Defiantly value for the money, great service, friendly staff, would most certainly recommend to anyone, and will used again. Kind regards, Adam C Rogers

Will always use your service when travelling abroad

I only experienced very good service and excellent comunication ,,

even though I changed my return date the driver met us in perfect time. the service couldn't be smoother. well done

Helpful and accommodating with different pick up. quick.

Our experience with Merry Parking Super Saver was without incident. Their service was prompt and directions very clear. We had a small hiccup (which was not their problem) to which they responded to with ease which we were very grateful for. Would use them again. Alister

Polite and punctual. Luton airport is a nightmare, but that's not their fault!

Very good service, excellent value for money.

Really very good service at very low price, hassle free and friendly staff. I would strongly recommend them.

Well

Firstly I had to change the holiday as I was going to Tunisa. I did get a call from the parking asking where the car was for original day so was a bit concerned. Slight confusion at Luton where to meet but all fine in the end. The pick up was OK as we was delayed and the luggage was held up so they had to take the car back as you can only stay in the short term for 15 min before being charged. All in all a fairly good service.

Was a bit sceptical at first . Need not of worried. Very friendly staff. Was so easy and efficient. Will definitely be using every time . Thank you .

All went smoothly, no problems. Car was delivered back within time specified. Would recommend.

well organised and straight forward will ues again

We actually used the Meet and Greet service at Bristol Airport and were very pleased with the service. The chauffeur arrived promptly to meet us when we dropped the car off at the airport and was there waiting for us when we returned from our holiday. He was very polite and helpful. The only disappointment for us was that we did not receive our complimentary bread, milk and newspaper on our return, which would have been very useful having had a tired 2 year old in tow. The price that we paid for the service was so good though that we are not complaining. We will definitely use Merry Parking again.

fantastic service with a smile

I used them the first time... perfect.. will use them again...

very impressed with the parking and service. will definately use again.

Everything was just as described-no hassle on dropoff or return,and there were no sneaky extra fees tacked on to the price. Drivers were courteous. It was a very nice touch to have coffee and a newspaper in the morning when we departed.

Friendly staff from booking to having the car collected and dropped off. I called 20 mins before arriving and was given instructions on where to meet. Called again when we landed and somebody was waiting for us with the car. Will definitely use again!

Easy booking, polite service, great collection but a 20 min wait for collection despite the "call twice" card? Overall good service and would use again

Attendant was waiting at the Airport to collect our car and all went seamlessly on the return journey as well. Big Plus factor - Car was already warmed up for us so no cold starting and shivering in the car waiting for the engine to heat up.

Apart from a slight mix up about which car park the car was to be dropped off at, the service is very convenient. Just make sure that they have at least 20 minutes notice to bring the car back otherwise you could spend that time waiting in the rain before they arrive with the car. Everyone was polite and friendly and the service is much more convenient than leaving the car in an on-site car park and catching the bus. I will certainly be using this service again when I fly out of Luton. Any plans to do the same at Stansted?

Everything went very smoothly despite not receiving a call upon our return to check our arrival. Courteous service and would definitely use it again.

good efficient service

Good service

Everything worked perfectly. Luton Airport is improving massively

Easily as good as any other service available. Met on time, friendly and professional. Was told 15 to 20 minutes when phoned them after getting luggage, car arrived in exactly the time stated. No complaints - would use again.

Quick and easy service

Great services, great staff and communication. Thank you

This is a very slick process and I have used them many times. Very easy and helpful.

Good fast service but your labor on outgoing trip from Luton Airport was anger

I will keep using Merry, as they have proved themselves, as good value and very efficient - unlike other Meet and Greet companies, they have always been there promptly on our return. The last thing you want is a delay!

Excellent service!

I used this service at Luton Airport for the first time on two separate occasions in October/early November. I was very pleased indeed with every aspect of the service; punctual and no waiting at all. I have no hesitation in recommending this company and will use again.

Excellent value but not easy to find meet and greet due to work being done on the car parks.

Excellent service, will use again.

Works as described. Takes hassle out of long stay parking.

fast and efficent i will use again

Very happy very impressed with the service , no delays everything done to perfection, the only thing was I found it difficult to find which part of the short stay car park to get into , so maybe one or two signs would it make it much easier.

It's great value for money and hassle free especially when traveling with small children. I can only recommend it.

excellent They were on time both on departure and arrival. Great service. would definitely use again

efficient and friendly service. took the irritation out of airport parking. If it was closer to the terminal they would have scored excellent..

driver there when we arrived and was back with the car as we got to car park. excellent service.

Superb value and service, top notch.

Did the job they said they would do. On time, no hanging around and polite and friendly. Would use again and recommend.

excellent service, answered phone immediately, was there to pick up car when we arrived, same on return journey. made it a stress free trip. thank you.

Would definitely use this company again, a very easy way to start and end your holiday! Thank you.

Everything went smoothly. Would use again.

really good and will definitely useagain

Very good service, they always answer the telephone and car is in perfect condition upon return.

always very efficient and on time. well done.

very good service.

Got to the airport area a good hour than planned due to less traffic than expected. Just before getting to the airport I rang to see if I could park earlier. The chap who answered said he'd call us back in 20 minutes or so and just past that time he rang and said directed me to drive to the airport. The car park is opposite the airport, just under a 10-minute walk - luckily it wasn't raining. It wasn't clear that we had to drive into the car park and take a ticket from the barrier, but there's nowhere to pull over and there didn't seem to be any other arrangement so I took a ticket and pulled in. The driver arrived a few minutes after us and was efficient and professional. He did a walk around my car, taking photos - and it made me think I should have done the same as well as making a note of my mileage before handing my car over. He gave a leaflet with numbers to call on return, which laid out all the details very clearly. I called on landing and only had hand luggage so was back at the car park fairly quickly. The same driver arrived with my car shortly after, everything seemed OK and and gave us the ticket to exit. I would use them again.

Fantastic - very helpful and accommodating to what time we arrived and collected the vehicle

The drivers turned up on time and were very polite, I felt happy to leave my car with them. Luckily the when I called Merry before I dropped the car off, the operator gave me clear directions to the Meet and Greet part of the short term car park, because the signage at Luton airport was non-existent. When I did find it the area was very small for the volume of cars arriving on a busy Saturday morning. I am sure these are things completely out of the control of Merry Parking.

Excellent will use again

superb service friendly welcoming staff

The wait was only a few minutes at either end. Impressive

I use Merry Parking several times a year and I always have a great service. Polite drivers and always there when they say they'll be there. Great value for money.

More then good, will recommend to everybody, and use myself on all next journeys,...

Very Friendly Guys, great service

Excellent as always, best meet and greet service around. Thankyou

Will use this service again! Thank you for making our airport experience a pleasure.

Excellent

First time using this company but would certainly use again. Very competitive price and service both on collection of my car on departure and returning my car was fast and efficient.

Very polite, helpful staff. Car in excellent condition on collection. Very good value for money.

Very impressed with the service and efficiency and friendly staff at Luton. Everything went to plan and rates are reasonable. Will definitely use again.

I have used Merry Parking and has always been a good survice but must say this time was below average as my car was delivered back to me but there was no driver to hand over the keys so stood for a good while, might be due to all the works going on at Luton at present? Regards Martin

I found your car parking services excellent £ very good value definitely would use you again.thanks Richard.

Brill Service polite staff

Bang on time

I do think that this meet and greet parking was good, on arrival I had to wait 5 minutes for the car to be handed over as the driver had to go somewhere. Also due to building works at Luton it felt like a long walk over the gravel car park to the terminal building at 4am in the cold rain! Overall I was happy with the service and the car was returned quickly with no waiting around.

The service is a good idea but had to wait about 20/25 mins before my car was collected. I had called ahead of time but still had to wait too long. I did not need that unnecessary stress before I am due to check in. Would possibly use the service again to give benefit of the doubt. But this occasion was not good unfortunately.

Couldn't ask for a smoother transaction and cheaper than park and ride. second time using meet and greet and will certainly use again

Excellent service every time I use them. Would definitely recommend.

Very happy with the service received as we had not previously used airport parking but will consider using the service again

fantastic service ,will use again for sure

Very good service. With the problems at Luton on Monday it made it hard for us to get the car because of the road closures but manage to arrange this after an hour. Not your fault but maybe you could of suggested that we walk and meet you at a point. Just a small point and would use you again no problem

good prompt service at a reasonable price

Did everything it said on the tin. What more can I ask for? The state of the airport from improvment works made things a little difficult which is NOT the fault of merry car parking. Very pleased.

thank you bit of a mix up to drop the car but got there in the end, our car was delivered just as we got on to car park no waiting around, hope to use you again next year

Friendly service and excellent value for money ;o)

Good Service, Thanks

Excellent service.Phoned us as we were running a little late. Quick and easy handover at both ends. Will definitely use them again

Was very happy with Merry Parking. All staff were so friendly, no matter what time you arrive. The mirror from my wing mirror had fallen off the morning I had arrived and when I collected the car I noticed it had been put back on, Thankyou very much! Would defo recommend this company. :-)

Great service, called when 20 minutes away and when we got to the airport someone was there waiting for us. They took pictures of the car which we thought was a great idea for both parties. Quick and easy process with 2 minute walk to airport. On return journey we called when leaving the airport and our car was waiting for us when we got to the car park. Great service, no issues and will certainly use again. Made travelling a lot less stressful.

Everything ok

Excellent service. Cannot say anything bad. Thank you very much; )

it was a very merry parking experience ;)

Having never flown from Luton before, the directions made sense when we got there, despite the massive building project going on. Drop off was simple and straightforward, and having phoned from baggage reclaim, the car was at the pick up point within about 5 minutes. Very efficient and a reasonable price.

Problems getting into car park

Very good..hassle free

I was nervous, it was my first time and I heard lots of horror stories. They were on time and very professional. They check the car and note the mileage. I will use this service again for sure.

Hassle free, calm and good value for money parking scheme at Luton.. will use you again

Very good experience. Just a little longer than expected wait for car to turn up on return journey. Personnel really friendly and professional.

Very good service I would recommend to anyone. Thank you!

They've been on time just as I wanted, I didn't need to wait because my car was arleady waiting for me

Fantastic makes travelling from Luton airport so easy!! Use them all the time now!!Would definitely recommend! thank you Merry parking!!!

Excellent service, start to finish, no complaints!!!

My experience was great with merry parking, relaiable, efficient and kind. I will definitely use them again.

Fantastic

Good service, efficient just a little bit of trouble if you lose the mobile number...

good service nice guy all good thanks

Very easy and good value for money.

VERY EFFICIENT SERVICE AT GATWICK IN SPITE OF RETURN FLIGHT BEING DELAYED BY 2.45MINS AND ARRIVING AT 4.30AM INSTEAD OF 1.30AM.

very happy with the very efficient service. will use the service again in future

Friendly and prompt service, no complaints.

Very good service and very polite staff. Our flight was delayed returning to the UK and it was great to find our care ready. Many thanks.

Really good service. Will definitely be using Merry Parking again. Polite staff and helpful.

Service was 5* from start to finish using the Super Saver Luton Meet and Greet service. Car dropped off with ease, and was ready for our collection with no waiting around. No need for our pre-concerns. Car had done 15 miles on return which is same as where their off site base is. Thoroughly recommend this company and service!

Excellent! Very good quick and efficient! Will recommend.

Very good service with prompt collection and delivery of vehicle and friendly staff.

I was kept waiting for about 20 minutes when I arrived to drop off my car which annoyed me. However the pickup upon return was very good with only a 5 min wait.

Great service. Very smooth drop off and pick up! Would recommend

High recommend, very polite and helpful stuff. Thank you.

good service but there was confusion regards pick up time though did not delay our journey

good service. Will definitely use again :)

Very pleased And will use you again Kind regards Andrew Stevenson

Had to catch an early flight so phoned number given at 5am. Contact was obviously at home and very difficult to understand with background family noise etc. Told to go to Short term car park at no 11. When we arrived we stood around for 15 mins and nobody came to enquire why we were there. Phoned number given for a second time, again difficult to understand. Eventually told, curtly, that we had to report to the men in hi-viz jackets standing under no. 11. Even then this was wrong as the Merry Parking driver was attending to others some distance away. Eventually left our car with him. Chaotic start to our holiday. When we returned there was no problem. We have booked Merry Parking several times in the past and this is the first time we have encountered any difficulty.

The best company ever I used. On departure driver was there waiting for us and also on arrivals he was waiting for us. Brilliant service

Quick and efficient at drop off/collection. Difficult to contact at time of booking.

This is the first time we have done meet and greet and yes I would use Merry parking again.

A very good service. Thanks

No problems. We were met at the right time both on the way out and on our return. Cheaper than any parking I found and convenient for the terminal entrance and exit. Many thanks.

Very good, smooth and professional service. I would recommended.

All went well with prompt pick up and collect at a chaotic Luton Airport car park.

Excellent service very friendly staff and at a very reasonable price. Would highly recommend this service and would definitely use again.

Good service but there were too few dedicated spaces when we arrived, leading to congestion and delay depositing our car. Could do with a high sign to show where to drop off. Otherwise great price, efficient, easy to use.

First class service from start to finish. Would certainly use again and happy to recommend!

Very good service

Friendly staff, good service. Will use it again . Thank you.

Very reliable and did what it said on the tin, overall would recommend and use again.

Great

I phone half an hour before arrival and they gave us detailed instructions on where to park the car. They were waiting for us in the short stay car park when we arrived at Luton Airport. On the way back, I phoned when we got our bags and they said they would be 20 minutes and as it was cold outside, to wait in the terminal and they would call when they arrived, which they did. They were very courtious and looked after the car, making sure we checked it over before handing it back. We always use this service and would definately recommend it.

Brilliant service, very helpful guys, got our car cleaned while away as well, would recommend

Good value and service.

A very good service which I shall use again.

Very quick and efficient, good value too.

Will recommend to my friends.

First class service

Prompt and efficient and very good value for money

Great service for drop off but 30 minute wait on return.

excellent

What's to say except excellent service

Any excellent service. Thank you.

Very good, will use you again

Great communication, clear instructions where to meet, no waiting about excellent.

Very straight forward, easy process. Friendly people. Only frustration was a bit of a wait for collection so I'd advise to call before you have your baggage, but nothing too awful. Would definitely use again.

It was good service. They were waiting for me on time

Happy with all the services . Good communication with customers service

Good service,everything was done on time as agreed

Everything went smoothly when using Merry parking

Very pleased with the service, staff were extremely courteous and helpful and the hangovers went very smoothly. Excellent!

After one phonecall the guy arrived drove the car away. On return from holiday one phonecall and within 5 mins the car was returned . Excellent service , would use merry parking again . Thank you !!!

Prompt service and great communication. Thank you.

good experience. did not experience any kind of inconvenience. the car was well in time and did not have to wait for even a minute.

Excellent service!!! Would recommend

Very clear directions / instructions. Value for money service so easy to use. Unlike other operator (Swift) no hidden charges . The price you see is the price you pay. Great

I wasn't sure to begin with if this was a good idea. Having used the service it all worked out really well. I rang, as suggested, about 20 min. before arrival, a representative from the company arrived within minutes. They checked the car, did not take the milage, but I did, and asked me to sign. On the way back I rang after landing and again after leaving the terminal. The driver arrived minutes after we arrived at the short stay car part. Car was in good order. Again no checking of milage, so I checked again and there was only the expected few miles difference which was fine.

This is the second time i have used your excellent car park service ,and i would like to thank everybody concerned for all their hard work.

Excellent value, easy instructions pick up and delivery very efficient, very friendly staff. Will defiantly use again when flying from Luton

Everything first class. Will definitely use Merry Parking Super Saver again. Thank you

excellent service again

I was very happy with the service so definitely would recommended to others.Thank you

Good reliable and quick service.

Fairly prompt service and my car came back in good condition..

This is a really good service. I have used airport Parking before, but nothing like this. It is really exactly what it says. Drop off and pick up. Very swift. Very oorganised too. I will certainly be using you guys again, and very SOON! Thank you.

Great service and no waiting around. Thank You

Great service, no problems at all.

A prompt and efficient service which I have already recommended to friends and family. Regards, ST

Very good service

The best company we have used so far! Service was brilliant, no waiting at either end of our holiday. Would most certainly recommend and use again. Many thanks for a first class service!

Delivery and collection were speedy - no waiting

Mostly excellent I had a last minute panic when I'd downloaded the app to manage my parking and it didn't recognise my parking ref! Not what I needed on the morning of my flight and I couldn't get through to them by phone; waited long time listening to terrible music! I called the drivers number and he had my details so could relax. Dropped car off and picked it up again with no problems, and I arrived back at 1.45am. Would use again